Returns

At TheCellShop.net our customers are our number one priority! Your satisfactions is important to us. If you have questions regarding your order, or you feel that you have a problem with your order please contact us for a resolution. We appreciate the opportunity to have a fair transaction. Please contact us right away with your questions and or concerns about your order.


We stand behind every product we sell. If you're not pleased with your purchase, we'll be happy to issue a refund of the product price less 10% restocking fee and original S&H within 30 days of receiving your item via insured parcel post (USPS). Please email rma@thecellshop.net for return instructions.
For any return, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all accessories.
Please allow up to 5 business days for returns to be processed.
Shipping the item back to TheCellShop.net is at the cost of the buyer. We highly recommend you send it back using a service that provides tracking and delivery confirmation. We are not responsible for any lost or damaged packages while being sent back to us.