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Shipments inside the US
- For
domestic shipments we ship to: Continental US including
Alaska & Hawaii and all US Territories (Guam, Puerto Rico, etc)
- Orders weighing under 1lb. will be shipped via
USPS Standard Mail which
has a 3-10 business day delivery.
- Please verify your address during checkout. We are
not responsible for
any wrong or undeliverable addresses.
- Insurance is not
required but it is HIGHLY recommended as we are NOT responsible for any
carrier delays,
damages, lost packages or wrong address deliveries.
- If
a package is late shipping charges are NON REFUNDABLE!!
- All orders
including overnight and express shipments are sent out
within
1-4
business days.
Once it leaves our warehouse it will be there
in the time paid for.
- We are required to collect 7.25% sales tax when
Ship-To address is in
California.
-
There are no exceptions to our shipping policy
Shipments
going outside the US
- Countries we
internationally ship to: Australia, Austria, Belgium, Canada, Denmark,
Finland, France,
Germany, United Kingdom, Ireland, Greece, Italy, Japan,
Luxembourg, Netherlands, New Zealand,
Norway, Portugal, Spain, Sweden and Switzerland.
- No
expedited services are available for International Shipping.
- The buyer
is responsible for any applicable import duty and local taxes. Please
verify with your customs before purchase.
Items will NOT be marked as gifts.
- There will
be a $0.50 handling fee per order which will be added during checkout
to accomdate for filing out customs forms
- All shipments will travel via
USPS 1st Class International mail which can take up to 3 weeks to
deliver in some cases.
- Insurance is not
required but it is HIGHLY recommended as we are NOT responsible for any
carrier delays,
damages, lost packages or wrong address deliveries.
- If
a package is late shipping charges are NON REFUNDABLE!!
-
There are no exceptions to our shipping policy
Payment &
Checkout
- We accept
the following payment methods: PayPal, Visa, Master Card, American
Express, Discover Card,
money order, cashier's check (e-checks will be held up to 7 business
days before shipping).
- Once
you have completed the checkout, you will not be able to combine any
additional items or discounts
- Once
paid for we cannot guarantee we can make changes to your order such as
but not limited to: quantity change,
address charge, order cancelation, etc as orders are usually processed
right away and sent to our automated warehouse for fulfilment
Returns
At TheCellShop.net our customers
are our number one priority! Your satisfactions is important
to us. If you have questions regarding your order, or you
feel that you have a problem with your order please contact us for a
resolution. We appreciate the opportunity to have a fair
transaction. Please contact us right away with your questions
and or concerns about your order.
- We
stand behind every product we sell. If you're not pleased with your
purchase, we'll be happy to make an exchange or refund the product
price less 10% restocking fee and original S&H within 30 days
of receiving your item via insured parcel post (USPS). Please
email rma@thecellshop.net for return instructions.
- For
any exchange or refund, we need the original receipt or a record of the
purchase in our system, and the product must be in its original
condition, including the box, UPC bar code, packaging, and all
accessories.
- Please
allow up to 5 business days for returns to be processed.
- Shipping the item back to
TheCellShop.net is at the cost of the buyer. We highly reccomend you
send it back using a service that provides tracking and delivery
confirmation. We are not responsilbe for any lost or damaged
packages while being sent back to us.
FINE PRINT!
Customers are responsible for determining their products compatibility
with what we have for sale. We provide a general
compatibility list, but please make sure that it will actually be
compatible with your product. If purchasing a
case/pouch/holster/clip please be aware that if you have an extended
battery that it will most likely not fit. Pictures are for a general
reference only. The item you get my differ from the one
shown. The colors may be different as well as every computer
displays colors differently.
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